Cudadad crashed our computer, Again...HELP>>SOS Options

[T/A6Pak]

Apparently last night Dave was playing on the Cudakid's computer when suddenly it said corrupt file and the game closed down. It said " Windows/Prefetch/Dumprep.exe-1B46F901.PX is corrupt"

Then it said run scan disc. So Dave runs the scan disk then the computer will no longer work.

The black page comes up that gives you a time limit to run as normal/ in safe mode/ and a few other options, but nothing works at all.



Any advise would be greatly appreciated.

T/A6Pak

[T/A6Pak]

LOL...Cudadad was thinking about it..tee hee hee



Well, I contacted IBM as a few recommended...the first person I spoke with I could not understand...finally after 1/2 hour on phone I asked hiim if I could speak with someone else due to the language barrier, he yelled at me "No", so I hung up and called back. Waited on hold another 15 mins to speak to another Tech support. Basically they said "It sucks to be you, everything needs to be replaced", but in a nice way.

After talking to the second tech support, I requested to be contacted by someone in management as this is the second time this has happened in 3 months. They are replacing everything and upgrading everything. A whole new computer except for monitor, keyboard and case for tower. Management and second tech support were very polite to deal with.

The big problem I see is that I have 2 Dell computers that I have never had a problem with.

Things that make you go hmmmmmmm.

BTW- Dave is grounded from all the computers...LOL