Cudadad crashed our computer, Again...HELP>>SOS Options

[T/A6Pak]

Apparently last night Dave was playing on the Cudakid's computer when suddenly it said corrupt file and the game closed down. It said " Windows/Prefetch/Dumprep.exe-1B46F901.PX is corrupt"

Then it said run scan disc. So Dave runs the scan disk then the computer will no longer work.

The black page comes up that gives you a time limit to run as normal/ in safe mode/ and a few other options, but nothing works at all.



Any advise would be greatly appreciated.

T/A6Pak

[Druid]

Do you mean you can't access the computer even in Safe mode?

If you can access the computer while in safe mode, it's an easy fix.
Browse to
c:/Windows/Prefetch
then delete the file giving your problems, in your case
Dumprep.exe-1B46F901.PX

If your unable to access the computer using the normal safe mode, try the command prompt option.
If your computer works via "safe mode with command prompt", then it's still fixable just not as easy for a newbie.

If all else fails and you can only get the computer running using the command prompt option
reply back and let me know.
I'll type out a step by step guide to fix the problem when your only able to access the comman promt.

[T/A6Pak]

Do you mean you can't access the computer even in Safe mode?

If you can access the computer while in safe mode, it's an easy fix.
Browse to
c:/Windows/Prefetch
then delete the file giving your problems, in your case
Dumprep.exe-1B46F901.PX

If your unable to access the computer using the normal safe mode, try the command prompt option.
If your computer works via "safe mode with command prompt", then it's still fixable just not as easy for a newbie.

If all else fails and you can only get the computer running using the command prompt option
reply back and let me know.
I'll type out a step by step guide to fix the problem when your only able to access the comman promt.

I cannot access in normal safe mode. How do you do the command prompt option? The IBM support tech in my area just called. He said they ordered parts to build a whole new computer...LOL I take it I've lost all my data on the computer? Druid, I think IBM should pay you!!!!!

Shar

[Stickman]

LOL I take it I've lost all my data on the computer?

Nope. Unless the problem is the HD, and it seems it isn't, then though you can't boot from the disk, all that data is still there. It's just windows that's FUBAR, not the hard drive. If you remove the hard drive and add it as a second drive on another computer (not the one you boot up from), you'll be able to access all your user files.
Of course, if the problem was caused by a virus, this could spread it. Best be ready to scan with an up-to-date virus checker as soon as you turn the computer on.

This post has been edited by Stickman: 10/20/06 7:36pm