HELP, help, help, help Options

[Silver]

ok here it goes. my moms boyfriend got her a PC, from his brother. i cannot get the GD internet to work. all i know is the modem is not working in the thing. she is trying to use the verison dsl thing. i connected the power cord and phoneline to the modem and the usb things to the modem and the pc. the regular modem 56k i cannot get to work either. it dont make no sound and the internet connection thing (aol) cannot dial out. WTF am i doing wrong. OH one last thing.....prob important... the pc does not have an eithernet card (YET) the instructions said it could use the usb port insted of the eithernet cable (?) dont understand how that works but ok. HELP i know apple not pc......HELP!!!!
i know someone could tell me how to get some help from somewere. the tech guy might as well talk german to me (actually spanglish more or less) i dont know whats up...help.

[Druid]

You can try to manually update the drivers.
Put in the cd
On the desktop, Right-click my computer and choose properties
Click on the hardware tab
Click on Device Manager
Find the modem in the list, it may be under Network or other devices
Once you find it, double click on it
Click on the drivers tab, then update driver
On the new window, put a check by "Install from specific location"
Click next
On the 1st try leave it as default "Search removable media"
If it still can't find them
Put a check mark by " Include this location in the search"
Then click on the browse button.
Browse to the cd the drivers are on.
Click down through the directories until you find one called drivers ( I'm guessing at the name but it will be something like that, you'll know when it's the right directory because the "Okay" button will be grayed out if there are no drives in the selected directory.
When you find the correct directory hit okay, then next on the prior screen.


I realize these are kind of idiot instructions, but I've no clue how well you can find your way around on a PC