HELP, help, help, help Options

[Silver]

ok here it goes. my moms boyfriend got her a PC, from his brother. i cannot get the GD internet to work. all i know is the modem is not working in the thing. she is trying to use the verison dsl thing. i connected the power cord and phoneline to the modem and the usb things to the modem and the pc. the regular modem 56k i cannot get to work either. it dont make no sound and the internet connection thing (aol) cannot dial out. WTF am i doing wrong. OH one last thing.....prob important... the pc does not have an eithernet card (YET) the instructions said it could use the usb port insted of the eithernet cable (?) dont understand how that works but ok. HELP i know apple not pc......HELP!!!!
i know someone could tell me how to get some help from somewere. the tech guy might as well talk german to me (actually spanglish more or less) i dont know whats up...help.

[Ice_Cold]

did you install the drivers that came with the modem for the usb plug. but your best bet is to spend the 15 dollars and pick up an e-net card

[Ice_Cold]

the drivers should have been on cd in the box

[PISTOFFBAD]

You probably should go in to device manager and see if it is working from there. Won't be able to help any further as I'm about to stab the cat. Someone will help.

[Stockguy]

about to stab the cat?

[PISTOFFBAD]

Yea, stab the cat. If you don't get by morning I'll explain it to ya.

Your broadband modem doesn't work either. I know with cable I had to call in the mac address (located on the modem) to your isp. Dsl may be differant.

[Bargod]

Did u pay the phone bill?

[realdeal]

Silver... did a cd come with the Verizon DSL??? It should have.. you need to install it.

[Silver]

Silver... did a cd come with the Verizon DSL???  It should have.. you need to install it.

yup got a cd and the install wiz came up and i went through and tried to install the drivers for the modem but it says it cannot find the drivers. hummmm it the modem seems to be working all the lights lit up, ill have a second go at it in a lil bit.

[Druid]

You can try to manually update the drivers.
Put in the cd
On the desktop, Right-click my computer and choose properties
Click on the hardware tab
Click on Device Manager
Find the modem in the list, it may be under Network or other devices
Once you find it, double click on it
Click on the drivers tab, then update driver
On the new window, put a check by "Install from specific location"
Click next
On the 1st try leave it as default "Search removable media"
If it still can't find them
Put a check mark by " Include this location in the search"
Then click on the browse button.
Browse to the cd the drivers are on.
Click down through the directories until you find one called drivers ( I'm guessing at the name but it will be something like that, you'll know when it's the right directory because the "Okay" button will be grayed out if there are no drives in the selected directory.
When you find the correct directory hit okay, then next on the prior screen.


I realize these are kind of idiot instructions, but I've no clue how well you can find your way around on a PC

[gen.gomer-pyle]

i thought with dsl you dont need a 56k modem to work. i thought the phone line plugs into the dsl modem on desk and then to usb or nic card in pc.

[Silver]

ok i tried that and it told me it needed a network interface card. i went and bought one for her. lets see what i screw up now. hehehe

[XYZ Factor]

Plug in the AC

You will plug the telephone line into the modem (little box in the package)

Then plug the ethernet cable in the other side of the modem then to your ethernet (network interface card).

Run the disc that came with the packaging.

Make sure to use all of your phone filters.

Good luck.

[Silver]

humm thank you. i screwed something up. everything is working on the puter. the card is working the modem is (think is working) and everything is hooked up. dont think something is working right. i gave her the phone and told her to call verison. it gave the status report deal-o. i dont know how u all cal use these things. so much work to put a modem together. the mac, plug in turn on magic happened poof im online. i forgot how much tech crap went to the pc. gezz allot of work, its scattered all over the place. NOT organized.

[Silver]

i love having you guys as friends ........ it finally worked my mom has aol (even i know better then that....) the problem was the thingy on the pole was broken. no idea what the tech was talking about. (just got it working today and came to the mob site on dial up, have to wait till they repair the pole for dsl.) thank you all very much.....need help with a very easy thing it has like a million things running at once so i did the control alt delete thing to end task some programs (proud of that pc tip!) how do i kill things in the start menu? what do i leave running also? have i told u all how much i love you's?