 Cudadad crashed our computer, Again...HELP>>SOS |
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| T/A6Pak |
  10/20/06 3:26pm
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#1
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 Major General  Group: {MOB} Posts: 3274 Joined: January 14th 2006 Member No.: 1535  |
Apparently last night Dave was playing on the Cudakid's computer when suddenly it said corrupt file and the game closed down. It said " Windows/Prefetch/Dumprep.exe-1B46F901.PX is corrupt"
Then it said run scan disc. So Dave runs the scan disk then the computer will no longer work. The black page comes up that gives you a time limit to run as normal/ in safe mode/ and a few other options, but nothing works at all. Any advise would be greatly appreciated. T/A6Pak --------------------  Signature designed by Old Man Mike Never take life seriously. Nobody gets out alive anyway.  |
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| Old Man Mike |
10/20/06 3:57pm
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#2
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 Admin Group: {MOB} Posts: 1711 Joined: October 4th 2005 From: Huntertown, IN Member No.: 1372 Xfire: mwcook |
Cut off CudaDad until he brings in a new computer all loaded up and ready to go.
Old Man Mike |
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| Genocide Junkie |
10/20/06 4:01pm
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#3
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 Major General Group: {MOB} Posts: 1912 Joined: July 16th 2006 Member No.: 1843 Xfire: destructionoverdrive |
Too funny Mike.... bet he'd pony up... you could practice your shooting skills on it...
Junkie --------------------  Give a man a match and he's warm for a min. Set him on fire and he's warm for the rest of his life. |
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| T/A6Pak |
10/20/06 5:28pm
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#4
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Major General Group: {MOB} Posts: 3274 Joined: January 14th 2006 Member No.: 1535 |
LOL...Cudadad was thinking about it..tee hee hee
Well, I contacted IBM as a few recommended...the first person I spoke with I could not understand...finally after 1/2 hour on phone I asked hiim if I could speak with someone else due to the language barrier, he yelled at me "No", so I hung up and called back. Waited on hold another 15 mins to speak to another Tech support. Basically they said "It sucks to be you, everything needs to be replaced", but in a nice way. After talking to the second tech support, I requested to be contacted by someone in management as this is the second time this has happened in 3 months. They are replacing everything and upgrading everything. A whole new computer except for monitor, keyboard and case for tower. Management and second tech support were very polite to deal with. The big problem I see is that I have 2 Dell computers that I have never had a problem with. Things that make you go hmmmmmmm. BTW- Dave is grounded from all the computers...LOL -------------------- Signature designed by Old Man Mike Never take life seriously. Nobody gets out alive anyway. |
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| Druid |
10/20/06 5:43pm
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#5
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Major General  Group: Forum Member Posts: 3453 Joined: July 31st 2002 Member No.: 16 Xfire: mobdruid |
Do you mean you can't access the computer even in Safe mode?
If you can access the computer while in safe mode, it's an easy fix. Browse to c:/Windows/Prefetch then delete the file giving your problems, in your case Dumprep.exe-1B46F901.PX If your unable to access the computer using the normal safe mode, try the command prompt option. If your computer works via "safe mode with command prompt", then it's still fixable just not as easy for a newbie. If all else fails and you can only get the computer running using the command prompt option reply back and let me know. I'll type out a step by step guide to fix the problem when your only able to access the comman promt. -------------------- Not a word was spoken to contradict or disagree with S@bot when he called me a....
bully, dictator, snide, hypocrite, arrogant, smartass and lets not forget, according to him the way I act is reprehensible. Yet, you're going to censor my signature because it's inappropriate and might hurt his little feelings??? Sorry. don't think so QUOTE Druid had my admiration and even though he has always come across as an arrogant, snide and very many times a smartass in posts and pm's S@bot aka Little Silver |
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| steel |
10/20/06 5:48pm
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#6
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Colonel Group: Forum Member Posts: 921 Joined: October 6th 2006 Member No.: 2051 |
This problem can be caused by anything from a bad power supply, hard drive, memory, etc to a virus.
Two things I can tell you. You have prefetching turned on, meaning that your computer boots programs into memory and runs them from there. Dumprep is executed when a program crashes, to collect all the info for that little box that pops up when a program crashes that asks you if you'd like to send an error report to Microsoft. The trouble comes if dumprep is trying to create this error report, but something else is also wrong... it will take up all of your cpu time trying to generate error reports. If you turned off or shut down the computer while dumprep is compiling it's report(s) then you will have created a corrupt file(s). Do you have a recovery disk of any kind? It could be from when you installed your virus checker (they typically ask you if you want to make a rescue disk), or you could even have one that came with the computer, unless you built it yourself. Barring a hardware failure, you most likely got a virus. If you can't boot into safe mode and then run your virus checker, and if you don't have a recovery disk, then ouch. If you don't have a computer geek that can come over and mess with it, you're probably going to have to take it to your local reputable repair shop. Of course, there's always reformat your hard drive and re-install Windows and everything else from scratch. Good luck with it! Sorry to hear about your troubles. -------------------- [img][/img]
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| T/A6Pak |
10/20/06 5:51pm
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#7
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Major General Group: {MOB} Posts: 3274 Joined: January 14th 2006 Member No.: 1535 |
QUOTE(Druid @ 10/20/06 6:43pm)  Do you mean you can't access the computer even in Safe mode? If you can access the computer while in safe mode, it's an easy fix. Browse to c:/Windows/Prefetch then delete the file giving your problems, in your case Dumprep.exe-1B46F901.PX If your unable to access the computer using the normal safe mode, try the command prompt option. If your computer works via "safe mode with command prompt", then it's still fixable just not as easy for a newbie. If all else fails and you can only get the computer running using the command prompt option reply back and let me know. I'll type out a step by step guide to fix the problem when your only able to access the comman promt. I cannot access in normal safe mode. How do you do the command prompt option? The IBM support tech in my area just called. He said they ordered parts to build a whole new computer...LOL I take it I've lost all my data on the computer? Druid, I think IBM should pay you!!!!! Shar -------------------- Signature designed by Old Man Mike Never take life seriously. Nobody gets out alive anyway. |
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| T/A6Pak |
10/20/06 6:35pm
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#8
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Major General Group: {MOB} Posts: 3274 Joined: January 14th 2006 Member No.: 1535 |
TEE HEE TEE HEE
 I sneaked onto the computer. SHHHHHH. Don't tell her. I even used her user name. ( GOOD COVER) IT WAS NOT MY FAULT. YOU GUYS AND GIRLS HAVE TO BELIEVE ME. Doh!!!!!  Cuda OH YEH ....THANKS FOR THE BACKUP OLD MAN MIKE. IF YOU WERE A GOALIE, I'D BE SHOOTING FOR THE FIVE HOLE...... BUT A LITTLE HIGHER. LOL  This post has been edited by T/A6Pak: 10/20/06 7:15pm -------------------- Signature designed by Old Man Mike Never take life seriously. Nobody gets out alive anyway. |
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| Druid |
10/20/06 6:36pm
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#9
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Major General Group: Forum Member Posts: 3453 Joined: July 31st 2002 Member No.: 16 Xfire: mobdruid |
To get to the other safe mode options
1) Restart your computer 2) Watch your computer start up, as soon as it says "Verifying DMI pool data" start tapping the F8 key. ( you got to be quick) 3) This should bring you to "Windows Advanced Options Menu" It will list these options. Safe Mode Safe Mode with networking Safe Mode with command prompt <-- pick this Plus several other options. Don't get to happy when you see "Last known Good configuration" As that's more for registry problems. Even if you can't get it to work via command prompt, there is still hope. The other option is to start the computer using your windows CD and going to the recovery console. If you do get the computer to load using the command promtp option , here is how you'll fix the problem You should be looking at a black screen with a blue title bar that says cmd.exe The prompt will say something like c:\Documents and settings\Your login name to the computer 1) type cd c:\windows\prefetch the prompt should now say c:\WINDOWS\Prefetch 2) type del Dumprep.exe-1B46F901.Pf You should get a message asking if you want to delete this file. Hit y Now restart your computer & you'll be good to go. Like I said , even if you can't access the computer using the safe mode command promt I'm 100% sure I can walk you through fixing it by using your windows cd to start the computer. -------------------- Not a word was spoken to contradict or disagree with S@bot when he called me a....
bully, dictator, snide, hypocrite, arrogant, smartass and lets not forget, according to him the way I act is reprehensible. Yet, you're going to censor my signature because it's inappropriate and might hurt his little feelings??? Sorry. don't think so QUOTE Druid had my admiration and even though he has always come across as an arrogant, snide and very many times a smartass in posts and pm's S@bot aka Little Silver |
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| Stickman |
10/20/06 7:33pm
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#10
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 First Lieutenant Group: Forum Member Posts: 115 Joined: October 9th 2005 Member No.: 1374 |
QUOTE(T/A6Pak @ 10/20/06 6:51pm) LOL I take it I've lost all my data on the computer? Nope. Unless the problem is the HD, and it seems it isn't, then though you can't boot from the disk, all that data is still there. It's just windows that's FUBAR, not the hard drive. If you remove the hard drive and add it as a second drive on another computer (not the one you boot up from), you'll be able to access all your user files. Of course, if the problem was caused by a virus, this could spread it. Best be ready to scan with an up-to-date virus checker as soon as you turn the computer on. This post has been edited by Stickman: 10/20/06 7:36pm --------------------  |
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| T/A6Pak |
10/20/06 8:21pm
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#11
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Major General Group: {MOB} Posts: 3274 Joined: January 14th 2006 Member No.: 1535 |
Thanks Druid, while I was gone Dave snuck on the forums copied out your post and tried every thing to get it working. Was going to tell me he fixed himself...LOLFOF.....yea right.
Anyways, he could not get it going. We did not get a windows disc with his computer....it was loaded when they built the piece of crap for us...must have been Friday afternoon after a liquid lunch. Oh well, I wonder how long the next one will last until it crashes. We have nortons on all our computers that is automatically updated, guess that works well. The only question I have is ...does it sound like a hardware or software problem? Or is everyone as dumb founded as me? And why does it always happen when Cuda dad is on the computer. Just to add the city had to remove a tree from out property as it had the ash bore disease. All in our neighbourhood were removed. Well today they put up new trees for all, ours is in this weird spot and it already looks dead...oh yea and Dave was watching TV then our satellite went out. I told him to go sit in the corner for the rest of the night...don't touch anything, don't talk and don't open your eyes.....my poor cuda husband, he must think it's Friday the 13th...LOL Shar -------------------- Signature designed by Old Man Mike Never take life seriously. Nobody gets out alive anyway. |
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| HammaTime |
10/20/06 8:24pm
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#12
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 Major General Group: {MOB} Posts: 2008 Joined: November 17th 2005 From: Maine, USA Member No.: 1428 |
Ahhhh ... I love my Mac.
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| Druid |
10/20/06 8:53pm
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#13
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Major General Group: Forum Member Posts: 3453 Joined: July 31st 2002 Member No.: 16 Xfire: mobdruid |
No Windows disk at all?
What about a windows disk that came with one of your other computers? This problem could be caused by several things. I would say it fairly evenly split between 3 possible causes Spy/spamware or virus corrupted something in the prefetch directory a hardware problem causing a file to get corrupted, possible drive starting to crash, ect. just one of those things were the planets were in the wrong alignment. Honesty there have been to many issue's with with the whole prefetch thing that can't be explained. For some odd reason it appears to be prone to problems. If you don't have a windows CD to start the computer that way, how about a cd burner? I can find you a boot program you can burn to disk, then use it to start your computer enough to fix the problem. -------------------- Not a word was spoken to contradict or disagree with S@bot when he called me a....
bully, dictator, snide, hypocrite, arrogant, smartass and lets not forget, according to him the way I act is reprehensible. Yet, you're going to censor my signature because it's inappropriate and might hurt his little feelings??? Sorry. don't think so QUOTE Druid had my admiration and even though he has always come across as an arrogant, snide and very many times a smartass in posts and pm's S@bot aka Little Silver |
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| Druid |
10/20/06 9:08pm
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#14
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Major General Group: Forum Member Posts: 3453 Joined: July 31st 2002 Member No.: 16 Xfire: mobdruid |
Actually I'm over thinking this.
You don't even need a burner if this computer an another one you have access to has a floppy drive. You can download this file to make a floopy boot disk http://freepctech.com/files/wxpboot.exe Download & run to create a floopy boot disk Depending on how your computer is setup, you might have to make a change in the BIOS to allow a floppy to boot the computer but by default it should work. If not, let me know and I'll walk you thru how to make your computer's floppy bootable. Anyway, then it would be as easy as typing in these to commands cd c:\windows\prefetch del Dumprep.exe-1B46F901.Pf -------------------- Not a word was spoken to contradict or disagree with S@bot when he called me a....
bully, dictator, snide, hypocrite, arrogant, smartass and lets not forget, according to him the way I act is reprehensible. Yet, you're going to censor my signature because it's inappropriate and might hurt his little feelings??? Sorry. don't think so QUOTE Druid had my admiration and even though he has always come across as an arrogant, snide and very many times a smartass in posts and pm's S@bot aka Little Silver |
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| T/A6Pak |
10/20/06 9:29pm
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#15
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Major General Group: {MOB} Posts: 3274 Joined: January 14th 2006 Member No.: 1535 |
Druid, how much do you cost an hour?? I am thinking about sending the cudadad for schooling on computers with you ...this would be his christmas gift. I am going to try out your last piece of advise..maybe it didn't work because Dave did it...LOL
Shar -------------------- Signature designed by Old Man Mike Never take life seriously. Nobody gets out alive anyway. |
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