curious if anyone else has been experienceing ping problems lately! My ping to most servers as of late have been in the range of 300 - 500, with the exception of a few which i'm assuming are closer to me in the west.

i normally run around 85 - 150 with most servers so this is quite a jump. I've checked for spyware with a few different programs as well as viruses with norton and found nothing, so not sure whats going on!

starting to get the jitters here as i've been unable to play for about 4 days now!

Usually whenever I play with you, you'll get high ping and then get kicked by PB.

Check your ISP.

You could try tracing first pinging your gateway. Usually you can find the Gateway in your router's configuration (if you use a router)or with the command ipconfig if you don't
from the command line:

ping theipofyourgateway

. If that ping is high, the problem is your machine our your line to the gateway, more than likely its either your machine or the line into your house. If that ping is ok, try the following command for windows.

tracert 8.9.4.77

What comes up will be all of the hops between your machine or router and the practice server. Look to see if any one of them is high.The first high ping should be your problem. Solving it, can be a whole different issue. Earlier in the summer, I was consistently having problems when I reached Level3 in Chicago. Level3 provides the hosting for clanservers.

miked

http://www.pingplotter.com/

Old Man Mike

well....that ping plotter tool is pretty cool. i go through 19 routes to get to 8.9.4.79 and my trouble starts on 15 in sanjose and continues to chicago! i'd post a screenshot for ya if you thought you could help me more from it.....thanks for your efforts so far!

ps-pinged my gateway and it was 15ms so that wasn't the issue!

thanx all!

OK now it gets interesting. In general, most networks are setup to go from "Point A" to "Point B" via the path that has the shortest number of hops. But what you sometimes discover is that the shortest hops don't always equal the smallest latency and shortest ping.

I just pinged University of Saskatchewan and got there with a Ping of 99ms. But, my traffic did not go through San Jose, it went first to DC, then to Chicago, then into CA on Shaw Cable's
lines to www.usak.ca.

I know that Saskatchewan is big, but it's kind of weird that your path is taking the REALLY long way round to chicago. You are probably going to have to call your providers help desk and deal with people who are going to try to make you go away until you reach someone who says "aha, here's the problem."

Go ahead and post the screen shot. That will tell us your provider and I can try to find the info for their NOC (Network Operations Center). The NOC for most providers is "The one ring that rules them all." Or at least they can tell you what is down and causing a problem.

miked

miked

thanks for all your help miked! i really appreciate it! Click to view attachment

Here's mine. And mine is far more direct.

Sorry, I'm not trying to hijack your thread.

LIES all lies

fucking hijacking prick



j/k

I has also problem with high ping. Last time i tracert ip 8.9.4.77 was the problem in Chicago. Everyting heng when i play, and i was killed a lot of time without be able to anything.

Your problem is with level3.

Here's one of their utilities to trace routes. I have tried going from my end to San jose, San Francisco and Seattle but each time, my route is different than yours and doesn't show the extreme latecy of that 1 hop in San Jose.

http://lookingglass.level3.net/traceroute/...te=sfo1&target=

It should autodetect your ip and then try to trace back to it.

I have been unable to find any direct information about a level3 problem, but UC Davis' NOC reported periodic packet loss last night trying toreach level3 in San Jose.

miked

viagra? make sure you dont have a heart condition though.

hmm....problem still persists! i checked out that traceroute site and unfortunately, to me it looks like its telling me the same thing basically as pingplotter. the one thing i have noticed is that my ping is fine in the morning until about around 1-2 oclock and it gets steadily wose from then on! i'm thinking it must be due to a high traffic issue later in the day through that sanjose route, but thats just my fairly uneducated guess!

this is where i'm at now lol!

Did you try several of their choices. For examople trying the route to New Jersey, Atlanta, etc. Do those have the same problem. I'm really at a loss about your route right now.

miked

ya i looked at a few different ones

ya i looked at a few different ones

ya i looked at a few different ones

Click to view attachment Click to view attachment Click to view attachment

gotta say i'm a little lost as to what the problem is, and for that matter what exactly these traces mean...lol!

thanks 4 your patience!

ps-just to give u a visual of the crazy route this takes, check this out!


Click to view attachment

These routes are correct or at least better. The Atlanta looks good. The Chicago and Dallas, both show a high latency at the first hop onto Saskatel (208.175.169.22). But the times are good up until the last hop from Toronto.

If the trace from Chicago to you goes via Toronto, I'm still confused as to why your route to the stock server goes through California. Who is your service with? Is it Sasktel?

I wish that I had more answers and fewer questions. But I do believe based on these routes and mine last night to usask.ca that there is a routing problem at your isp. That would explain the issues with you going through San Jose, and the high latencies that we see on the hop from Toronto.

Looking at the Sasktel webpage they seem to be doing upgrade,

http://www.sasktel.com/about-us/news/ngai/index.html

Check the maps at the bottom to see if your area is in the midst of an upgrade. Their announcement says downtimes of up to 4 hours, but they may not even be aware of this routing problem.

miked





my route to you only 14 hops ~100ms:

Microsoft Windows XP [Version 5.1.2600]
© Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Mike>tracert 64.201.222.242

Tracing route to 64-201-222-242.swcr.hsdb.sasknet.sk.ca [64.201.222.242]
over a maximum of 30 hops:

1 15 ms 25 ms 14 ms static-64-83-62-1.dsl.cavtel.net [64.83.62.1]
2 20 ms 16 ms 19 ms eth6-0-0-100m.core-02.rich.va.cavtel.net [64.83.
47.177]
3 17 ms 16 ms 23 ms pos0-0-0-oc3.core-02.rich.va.cavtel.net [64.83.4
7.38]
4 21 ms 23 ms 23 ms 66.16.64.125
5 24 ms 23 ms 25 ms POS4-0.GW7.PHL1.alter.net [65.207.92.237]
6 23 ms 25 ms 25 ms 0.so-1-1-0.XL1.PHL1.ALTER.NET [152.63.39.122]
7 50 ms 54 ms 62 ms 0.so-7-0-0.XL1.CHI1.ALTER.NET [152.63.64.133]
8 51 ms 51 ms 51 ms POS6-0.GW5.CHI1.ALTER.NET [152.63.70.77]
9 77 ms 75 ms 75 ms sasktel.sk.ca-gw.customer.alter.net [63.65.18.23
8]
10 76 ms 78 ms 75 ms 142.165.60.173
11 * * 88 ms 142.165.60.130
12 86 ms 96 ms 88 ms 142.165.2.234
13 92 ms 93 ms 83 ms 142.165.70.230
14 102 ms 103 ms 104 ms 64-201-222-242.swcr.hsdb.sasknet.sk.ca [64.201.2
22.242]

Trace complete.

I have been having big ping problems too. I am good until about 4 PM and then I get piungs of over 300. I couldn't even get on ventrillo the other night. I traced my route and I have problems with ann ATT line at the sixth hop. I called my ISP (Charter cable) and they told me that the first 4 hops were their responsibility and the rest weren't. I asked then why am I paying you!? they told me to call ATT and lie that I wanted to switch providers to try and get them to fix it. I fucking hate technology!!!! How do thery expect me to understand this complex machinery when I am just a caveman at heart.

At least as cavemen we could beat the crap out of the people making our lives miserable.

The whole internet runs on a "Best Effort" basis. It operates on the concept that we will all make our "best effort" to deliver each others packets. Most of the time this gentlemen's agreement works remarkably well. That being said there is nothing that prevents the charter Network Ops Center from calling the ATT Ops center and asking the about the problem. As I noted with Canuk, the real issue is that you have to deal with multiple levels of people who's basic job description is not to solve your problem but to get you to go away.

I have had to call various NOCs a number of times in the past 10-15 years. These days its much more difficult to find a phone number for them. But if you can get through, you can almost always find someone who can and will help you figure out whats going on. Even if they can't solve the problem, they can get someone who can.

miked

i've got a program called visualroute2006 that tells you all the hops and allows you to click on all the hops giving you there addresses and phone numbers etc. so now i've been sending multiple emails to begin with, soon i will start ringing phones, and hopefully i won't have to move on to threats...lol j/k

my ping to the server is fine eearly in the day, but by about 2 in the afternoon it climbs over our servers allowed ping rate of 175 and keeps getting worse to about 400ish.....then around midnight, when nobody is left to play with anyway, it starts getting better again....

Not to steal the thread, but once we get Canuck figured out, can we look into why I'm losing packets all over the place?

Thanks, but solve his problem first.

NOT SURE MY PROBLEMS CUREABLE BAR! You may steal my thread as i think i've done all i can do!

Oh, they're curable, the question is will you find someone to take it seriously and do something.


miked





Start by tracing your route.

Then once you have the various hops, go back and ping them one at a time and look for packet loss. If they all have packet loss, there's a good chance that the problem is your network card, router, or dsl/cable connection. If only a couple have packet loss, its more likely that there are problems at the other end.

If they all have loss, start by rebooting your router and/or cable/dsl modem. If this doesn't work you're more than likely looking at needing a new card. The Intel cards are good in my opinion, but others are as well. I would not spend any money until I was sure that the problem was at my end.

During the summer, I was experiencing packet loss at level3 in chicago. I consistently was losing 5-10%.

miked


Mike